{"id":3470,"date":"2023-10-19T18:45:17","date_gmt":"2023-10-19T16:45:17","guid":{"rendered":"https:\/\/www.teritoria.com\/utiliser-son-coffret\/"},"modified":"2026-04-24T11:18:09","modified_gmt":"2026-04-24T09:18:09","slug":"use-your-box","status":"publish","type":"page","link":"https:\/\/www.teritoria.com\/en\/use-your-box\/","title":{"rendered":"How to use your gift box or your gift card"},"content":{"rendered":"<section id=\"header-block_21722ad2e7988ac98eaf3eeb90cce3dd\"\n         class=\"header bg-no-repeat bg-cover bg-center\" style=\"background-image: url(https:\/\/www.teritoria.com\/wp-content\/uploads\/2024\/05\/Bandeau_Rose_1800x303.png)\">\n    <div class='container text-center px-[2.4rem] py-[4rem] min-h-[275px] flex item-center '>\n        <div class='max-w-[657px] mx-auto flex flex-col justify-center'>\n        \n        \n                    \n        \n                        <\/div>\n    <\/div>\n<!-- $header_afficher_ce_form  = get_field( 'header_afficher_ce_form' );\n$header_form_titre  = get_field( 'header_form_titre' );\n$header_form_description  = get_field( 'header_form_description' );\n$header_form_cta  = get_field( 'header_form_cta' ); -->\n            <div class=\"mx-[2.3rem] lg:mx-[16.181vw] text-center bg-white pt-8 lg:pt-16 max-lg:px-8\">\n            <div class=\"max-w-[661px] mx-auto\">\n                                    <h2 class=\"max-lg:text-[2.4rem] pb-8\">Live a memorable experience<\/h2>\n                                <div id=\"_desktop_text_header\" class=\"max-w-[465px] mx-auto max-lg:hidden\">\n                                            <p class=\"mb-8 text-gray-300\">Enter your gift reference below and find all the information you need:<\/p>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <div class=\"text-center px-12\">\n        <div id=\"_mobile_text_header\" class=\"px-8\"><\/div>\n        <form\n            class=\"flex relative mb-8 max-w-[401px] mx-auto form_use_coffret needs-validation\"\n            action=\"https:\/\/www.teritoria.com\/en\/box-result\/\"\n            method=\"GET\"\n            data-ajaxurl=\"https:\/\/www.teritoria.com\/wp-admin\/admin-ajax.php\"\n            novalidate\n        >\n            <input type=\"hidden\" name=\"action\" value=\"ter_use_coffret\" \/>\n            <input type=\"hidden\" name=\"security\" value=\"b601192076\" \/>\n            <div class=\"form-group__code w-full\">\n                <input\n                    type=\"text\"\n                    name=\"box_id\"\n                    id=\"box_id\"\n                    class=\"bg-gray-100\/10 rounded-[5px] text-xs lg:text-base italic font-normal pl-8 pr-14 form-input invalid:!bg-[right_calc(.29em_+_3rem)_center] valid:!bg-none \"\n                    placeholder=\"Enter the reference of your box\"\n                    required\n                >\n                <div class=\"invalid-feedback js-invalid-feedback-browser mt-4 text-red-600 text-sm hidden\"><\/div>\n            <\/div>\n            <button \n                class=\"absolute top-[1.2rem] right-[1rem]\" \n                type=\"submit\"\n            >\n                <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M5 13.0002H16.17L11.29 17.8802C10.9 18.2702 10.9 18.9102 11.29 19.3002C11.68 19.6902 12.31 19.6902 12.7 19.3002L19.29 12.7102C19.68 12.3202 19.68 11.6902 19.29 11.3002L12.71 4.70021C12.32 4.31021 11.69 4.31021 11.3 4.70021C10.91 5.09021 10.91 5.72022 11.3 6.11022L16.17 11.0002H5C4.45 11.0002 4 11.4502 4 12.0002C4 12.5502 4.45 13.0002 5 13.0002Z\" fill=\"#1A2830\"\/>\n                <\/svg>\n            <\/button>\n        <\/form>\n\n        <div class=\"ter_msg_coffret mb-6 text-sm text-red-600\"><\/div>\n\n                    <a href=\"mailto:aide@teritoria.com\"\n               target=\"\"\n               class=\"link\"\n               title=\"I can't find my gift reference\"\n            >\n               I can&#8217;t find my gift reference            <\/a>\n            <\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section id=\"utiliser-coffret-block_faedfb792b8862e314dc6958c7b11cd5\"\n         class=\"relative lg:mx-40 lg:px-48 mt-16 mb-16 lg:mt-32 lg:mb-24 utiliser-coffret\">\n         <div class=\"max-w-[541px] mx-auto mb-10 lg:mb-16 max-lg:px-12 text-center\">\n                            <h2 class=\"text-orange-200 text-[2.6rem] lg:text-md mb-6 lg:mb-9\">How do you use your gift?<\/h2>\n                                        <p class=\"text-base font-normal text-gray-300\">Your gift pack or card opens the doors to our independent hotels and restaurants in France and Europe, carefully selected to offer you a haven of peace rooted in their territory and an exceptional experience. <br><br>It&#8217;s easy to enjoy it:<\/p>\n                     <\/div>\n             <div class=\"splide flex gap-6\"\n        role=\"group\"\n        aria-label=\"Product slider\"\n        data-splide={\"type\":\"slide\",\"perPage\":3,\"perMove\":1,\"pagination\":false,\"gap\":\"1rem\",\"arrows\":false,\"breakpoints\":{\"1024\":{\"perPage\":1,\"padding\":{\"left\":\"2.4rem\",\"right\":\"4rem\"}}}}>\n        <div class=\"splide__track\">\n            <div class=\"splide__list\">\n                                    <div class=\"splide__slide bg-gray-100\/10 rounded-[5px] p-8\">\n                                                    <h2 class=\"text-orange-200 text-md font-semibold mb-10\"><p class=\"has-text-align-center\">01<\/p><\/h2>\n                                                                            <h4 class=\"text-[2rem] text-blue-200 font-playfair-display font-semibold mb-2\"><p class=\"has-text-align-center\">Select!<\/p><\/h4>\n                                                                            <p class=\"text-base font-normal text-gray-300\"><br> <p class=\"has-text-align-center\">In our <u><a href=\"https:\/\/www.teritoria.com\/en\/hotels\/destinations\/\" target=\"_blank\" rel=\u2018noreferrer noopener\u2019>catalogue of establishments<\/a><\/u>,<br>choose the one that will offer you the ideal experience<\/p><\/p>\n                                            <\/div>\n                                        <div class=\"splide__slide bg-gray-100\/10 rounded-[5px] p-8\">\n                                                    <h2 class=\"text-orange-200 text-md font-semibold mb-10\"><p class=\"has-text-align-center\">02<\/p><\/h2>\n                                                                            <h4 class=\"text-[2rem] text-blue-200 font-playfair-display font-semibold mb-2\"><p class=\"has-text-align-center\">Book!<\/p><\/h4>\n                                                                            <p class=\"text-base font-normal text-gray-300\"><br> <p class=\"has-text-align-center\">Contact the selected establishment directly by telephone or e-mail to check availability, and give your unique code to validate the booking.<\/p><\/p>\n                                            <\/div>\n                                        <div class=\"splide__slide bg-gray-100\/10 rounded-[5px] p-8\">\n                                                    <h2 class=\"text-orange-200 text-md font-semibold mb-10\"><p class=\"has-text-align-center\">03<\/p><\/h2>\n                                                                            <h4 class=\"text-[2rem] text-blue-200 font-playfair-display font-semibold mb-2\"><p class=\"has-text-align-center\">Enjoy!<\/p><\/h4>\n                                                                            <p class=\"text-base font-normal text-gray-300\"><br> <p class=\"has-text-align-center\">On the day of your visit, present the unique code from your gift box or card at check-out to use as a means of payment.<\/p><\/p>\n                                            <\/div>\n                                                <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-create-block-block-promesse-de-marque block_promesse_de_marque_class my-16 lg:my-24\">\n   <div class=\"bg-blue-200\" style=\"background-color: #19292f !important;\"\">\n      <div class=\"grid lg:grid-cols-[60%_40%] items-center\">\n         \n         <div class=\"grid lg:grid-cols-2 items-center px-[5vw] lg:px-[5vw] py-16 lg:py-[3.2rem] relative after:absolute max-lg:after:bottom-0 max-lg:after:left-1\/2 lg:after:right-0 lg:after:top-1\/2 max-lg:after:-translate-x-1\/2 lg:after:-translate-y-1\/2 after:bg-white\/10 lg:after:bg-white after:w-[80%] lg:after:w-[1px] after:h-[2px] lg:after:h-[70%]\">\n\n                                           <div class=\"bpdm_quote_img lg:me-16 max-lg:w-full max-lg:mb-8 lg:h-full rounded overflow-hidden\">\n                    <img decoding=\"async\" src=\"https:\/\/www.teritoria.com\/wp-content\/uploads\/2023\/08\/promisse-e1698146276915.jpeg\" alt=\"Alain Ducasse\" class=\"object-cover w-full aspect-square lg:h-full\" title=\"\">\n                <\/div>\n            \n            <div class=\"quote_item\">\n\n\t\t\t\t\t\t\t\t\t<blockquote class=\"bpdm_quote_texte font-playfair-display max-lg:text-center text-white text-[2.6rem] leading-[130%] italic font-medium mb-10 lg:mb-16 \" >&#8220;We have to dare to be a little radical to invent the kind of tourism that makes people love the world, the only kind of tourism with a future.&#8221;<\/blockquote>\n\t\t\t\t\n\t\t\t\t\t<div class=\"bpdm_quote_author max-lg:text-center tracking-widest\">\n                  \t\t\t\t\t\t   <p class=\"bpdm_quote_author text-sm uppercase font-semibold text-white\">Alain Ducasse<\/p>\n                  \n                  \t\t\t\t\t\t   <p class=\"bpdm_quote_author_work text-sm uppercase text-white\">BRAND PRESIDENT TERITORIA<\/p>\n                  \t\t\t\t\t<\/div>\n            <\/div>\n         <\/div>\n\n         <div class=\"px-10 lg:pe-[5.2rem] lg:ps-[4.7rem] pb-16 pt-12 lg:py-12 text-center\">\n            \n                           <div class=\"bpdm_logo\">\n                     <img decoding=\"async\" src=\"https:\/\/www.teritoria.com\/wp-content\/uploads\/2023\/11\/683-Teritoria-omega-typo-orange-date-baseline-ai-e1699277633819.png\" class=\"inline-block mx-[1.3rem]\" alt=\"\" title=\"\">\n               <\/div>\n            \n                           <span class=\"bpdm_sous_title_marque text-[2.3rem] lg:text-[2.5rem] font-playfair-display italic font-normal mb-6 lg:mb-8 text-white block\">at the sources of hospitality<\/span>\n            \n                           <p class=\"bpdm_description mb-12 text-white\">We are Teritoria, the architects of committed hospitality in Europe.<\/p>\n            \n                           <div class=\"bpdm_img_brands flex items-center justify-center mb-16 lg:mb-12\">\n                                       <div class=\"min-h-[24px]\">\n                        <img decoding=\"async\" src=\"https:\/\/www.teritoria.com\/wp-content\/uploads\/2023\/11\/clorofil_logo_AS_RB-e1699278179532.png\" class=\"mx-[1.3rem]\" alt=\"\" title=\"\">\n                     <\/div>\n                                       <div class=\"min-h-[24px]\">\n                        <img decoding=\"async\" src=\"https:\/\/www.teritoria.com\/wp-content\/uploads\/2023\/11\/PeaceandWork_logo_AS_RB-1-e1699278723759.png\" class=\"mx-[1.3rem]\" alt=\"\" title=\"\">\n                     <\/div>\n                                 <\/div>\n            \n                           <a href=\"\/en\/our-commitments\/\" \n                  target=\"\" \n                  class=\"bpdm_cta_text max-lg:text-sm text-white link\" \n                  title=\"Discover our commitments\">\n                  Discover our commitments               <\/a>\n                     <\/div>\n      <\/div>\n   <\/div>\n<\/div>\n\n\n<section id=\"faqs-block\" \n\t\t class=\"faqs lg:my-24 my-16\">\n\t<div class=\"max-lg:px-10 max-w-[920px] mx-auto\">\n\n\t\t\t<div class='block_faq_titre pb-6 aligncenter'>\n\t\t\t<h2 class='text-[2.6rem] lg:text-md text-blue-200' style='color: #ff8300;'><p class=\"has-text-align-center\">Your questions have answers<\/p><\/h2>\n\t\t<\/div>\n\t\n\t\t\t<div \n\t\t\tclass='block_faq_description text-sm pb-10 lg:pb-16 text-gray-300  aligncenter' style='color: #000000;'>\n\t\t\t<p class=\"has-text-align-center\">We give you quick answers!<\/p>\n\t\t<\/div>\n\t\t\t\n\n\t\t\t\t\t\n\t\t\t<div class='block_faq_questions' data-accordion='collapse' data-active-classes=\"text-blue-200\" data-inactive-classes=\"text-blue-200\">\n\t\t\t\t\n\t\t\t\t\t<h3 id='accordion-content-65715' class='lg:text-[2.5rem] text-sm first:border-none first:pt-0 pt-6 lg:pt-10 border-t border-t-gray-100 mb-6 lg:mb-10'>\n\t\t\t\t\t\t<button class='flex items-center justify-between w-full bg-transparent font-proza-libre font-normal text-sm lg:text-base text-left text-gray-300' type='button' data-id='65715' data-accordion-target='#ac-item-65715'>\n\t\t\t\t\t\t\t<span class=\"text-blue-200\">How can I check the validity date of a gift box or card?<\/span>\n\t\t\t\t\t\t\t<svg data-accordion-icon xmlns='http:\/\/www.w3.org\/2000\/svg' width='24' height='24' viewBox='0 0 24 24' fill='none'><path d='M2.99019 7.37999C2.50019 7.86999 2.50019 8.65999 2.99019 9.14999L11.3002 17.46C11.6902 17.85 12.3202 17.85 12.7102 17.46L21.0202 9.14999C21.5102 8.65999 21.5102 7.86999 21.0202 7.37999C20.5302 6.88999 19.7402 6.88999 19.2502 7.37999L12.0002 14.62L4.75019 7.36999C4.2702 6.88999 3.47019 6.88999 2.99019 7.37999Z' fill='#1A2830'\/><\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id='ac-item-65715' class='hidden' aria-labelledby='accordion-content-65715'>\n\t\t\t\t\t\t<div class='text-[#414B5A] mb-6'>\n\t\t\t\t\t\t\t<p>Gift boxes and gift cards are valid for 24 months from the date of purchase. The stay or meal must take place during the validity period. <\/p>\n<p>If you would like to know the validity of your gift pack and\/or gift card, please click on <a href=\u2018\/en\/use-your-box\/\u2019><u>this link<\/u><\/a>.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<h3 id='accordion-content-65709' class='lg:text-[2.5rem] text-sm first:border-none first:pt-0 pt-6 lg:pt-10 border-t border-t-gray-100 mb-6 lg:mb-10'>\n\t\t\t\t\t\t<button class='flex items-center justify-between w-full bg-transparent font-proza-libre font-normal text-sm lg:text-base text-left text-gray-300' type='button' data-id='65709' data-accordion-target='#ac-item-65709'>\n\t\t\t\t\t\t\t<span class=\"text-blue-200\">What should I do if I&#8217;ve lost a gift box or card?<\/span>\n\t\t\t\t\t\t\t<svg data-accordion-icon xmlns='http:\/\/www.w3.org\/2000\/svg' width='24' height='24' viewBox='0 0 24 24' fill='none'><path d='M2.99019 7.37999C2.50019 7.86999 2.50019 8.65999 2.99019 9.14999L11.3002 17.46C11.6902 17.85 12.3202 17.85 12.7102 17.46L21.0202 9.14999C21.5102 8.65999 21.5102 7.86999 21.0202 7.37999C20.5302 6.88999 19.7402 6.88999 19.2502 7.37999L12.0002 14.62L4.75019 7.36999C4.2702 6.88999 3.47019 6.88999 2.99019 7.37999Z' fill='#1A2830'\/><\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id='ac-item-65709' class='hidden' aria-labelledby='accordion-content-65709'>\n\t\t\t\t\t\t<div class='text-[#414B5A] mb-6'>\n\t\t\t\t\t\t\t<p>Gift cards and gift boxes are your sole responsibility. They are not nominative and may therefore be used by the person who holds them, for which we cannot be held responsible.<\/p>\n<p>Only the purchaser may contact us at aide@teritoria.com to report the loss of a gift box or gift voucher. The purchaser must provide the number of the order concerned. With this information, we are able to find the associated gift reference and check that the gift card has not yet been used.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<h3 id='accordion-content-65711' class='lg:text-[2.5rem] text-sm first:border-none first:pt-0 pt-6 lg:pt-10 border-t border-t-gray-100 mb-6 lg:mb-10'>\n\t\t\t\t\t\t<button class='flex items-center justify-between w-full bg-transparent font-proza-libre font-normal text-sm lg:text-base text-left text-gray-300' type='button' data-id='65711' data-accordion-target='#ac-item-65711'>\n\t\t\t\t\t\t\t<span class=\"text-blue-200\">Can I exchange a gift box or gift card?<\/span>\n\t\t\t\t\t\t\t<svg data-accordion-icon xmlns='http:\/\/www.w3.org\/2000\/svg' width='24' height='24' viewBox='0 0 24 24' fill='none'><path d='M2.99019 7.37999C2.50019 7.86999 2.50019 8.65999 2.99019 9.14999L11.3002 17.46C11.6902 17.85 12.3202 17.85 12.7102 17.46L21.0202 9.14999C21.5102 8.65999 21.5102 7.86999 21.0202 7.37999C20.5302 6.88999 19.7402 6.88999 19.2502 7.37999L12.0002 14.62L4.75019 7.36999C4.2702 6.88999 3.47019 6.88999 2.99019 7.37999Z' fill='#1A2830'\/><\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id='ac-item-65711' class='hidden' aria-labelledby='accordion-content-65711'>\n\t\t\t\t\t\t<div class='text-[#414B5A] mb-6'>\n\t\t\t\t\t\t\t<p>Teritoria gift boxes and gift vouchers are neither refundable nor exchangeable, in whole or in part, for cash or for other gift boxes or gift vouchers of a higher value, subject to payment of the difference in public price (except for the legal withdrawal period of 14 days from the date of receipt of the gift boxes or gift vouchers, as indicated in our General Terms and Conditions of Sale).<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-use-coffret.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3470","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.teritoria.com\/en\/wp-json\/wp\/v2\/pages\/3470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teritoria.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.teritoria.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.teritoria.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teritoria.com\/en\/wp-json\/wp\/v2\/comments?post=3470"}],"version-history":[{"count":5,"href":"https:\/\/www.teritoria.com\/en\/wp-json\/wp\/v2\/pages\/3470\/revisions"}],"predecessor-version":[{"id":218046,"href":"https:\/\/www.teritoria.com\/en\/wp-json\/wp\/v2\/pages\/3470\/revisions\/218046"}],"wp:attachment":[{"href":"https:\/\/www.teritoria.com\/en\/wp-json\/wp\/v2\/media?parent=3470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}